Data Protection Policy

​Introduction
Eisleker Haus Sàrl (hereinafter referred to as "Eisleker Haus Sàrl") attaches great importance to respecting your privacy and acknowledges the significance you attach to it. 
Eisleker Haus Sàrl therefore strives to ensure that you can use the services offered by this website with complete confidence, notably by processing your data transparently, in strict compliance with applicable laws and regulations regarding personal data protection, as well as respecting your own preferences.
 
Data Controller for your Personal Data
The personal data concerning you collected from this website is subject to automated data processing for which the controller is:  Eisleker Haus Sàrl
Address: 26, an d'Klaus L-9956 Hachiville
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When is your personal data collected?
While using this website, Eisleker Haus Sàrl may collect your personal data at various points or times when:
you browse the site pages,
you subscribe to our information feeds (Newsletter, RSS feeds, notifications, etc.),
you contact us via the "Contact" section, ​
Eisleker Haus Sàrl ensures to collect only the data strictly necessary for providing the services you wish to use. 
 
Purposes for Processing your Personal Data ("Purposes")
The personal data concerning you collected by this website undergo computer processing aimed at achieving the following objectives:
 Providing you with the requested service or information
Developing statistics and audience analyses to improve the quality of services offered
Informing you about products, events, services & offers from Eisleker Haus Sàrl and its partners if you are subscribed to these information feeds (Newsletter, RSS feeds, etc.),
Allowing you to benefit from personalized commercial offers or advantages as part of our loyalty program, if you adhere to it
Sending you advertising messages or commercial prospecting, provided you have given your consent 
Ensuring secure access to your personal data and detecting any attempts of computer intrusion
Managing your opinions through surveys you participate in
Inviting you to participate in contests or lotteries  
For each of the purposes stated above, the processing of your personal data is legally based on:
the necessity for executing a contract between Eisleker Haus Sàrl and yourself, or performing pre-contractual measures taken at your request;
the necessity to comply with a legal obligation to which Eisleker Haus Sàrl is subject;
your consent for processing;
a legitimate interest recognized for Eisleker Haus Sàrl (fraud prevention, data and infrastructure security, etc.).  
Eisleker Haus Sàrl ensures that your personal data is processed in a manner entirely consistent with the purposes stated above. In the event of further processing for a purpose other than initially envisioned, all necessary information will be communicated to you in advance. You will have the possibility to object to this new processing.
 
Nature of Personal Data Collected
Your "personal data" refers to all information concerning you as a natural person that allows you to be identified, directly or indirectly.
The personal data that Eisleker Haus Sàrl may collect when you browse this website include:
basic identification data, such as your names, postal address, email address, phone numbers, etc.
technical connection and navigation data, such as your terminal's IP address, date & time of your connection, visited pages, your browser's characteristics (type, language, etc.) and terminal (type, resolution, etc.), cookies, etc.
geographical location data (geolocation),
publication data, such as your interests, opinions, comments, ratings, messages posted via the site's forums and community and social features.​
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Some of the information collected is mandatory to achieve the objectives described above, while others are optional. You are systematically informed of the mandatory or optional nature of information during its collection. If you do not fill in certain mandatory fields, this may result in Eisleker Haus Sàrl being unable to provide you with the relevant product or service or guarantee the expected quality.
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Recipients of your Personal Data
The personal data concerning you collected on this website is exclusively for the use of Eisleker Haus Sàrl. However, it may be transmitted:    
to subcontracting companies that Eisleker Haus Sàrl uses to perform services, such as hosting and operating the site, sending our Newsletter, managing, processing, and payment of your online purchases.
to business partners, provided you have consented to receive solicitations from them.  
Lastly, Eisleker Haus Sàrl may be obliged to transmit personal data concerning you to a third party at the request of judicial authorities or any legally authorized administrative authority.
They are not transmitted to any other third party. 
Eisleker Haus Sàrl also ensures that any potential transmissions of your personal data to authorized third parties do not result in a transfer to a third country outside the European Union.
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Duration of Personal Data Retention
Your personal data collected and processed by Eisleker Haus Sàrl will only be retained for as long as strictly necessary to fulfill the intended processing purpose or comply with a legal obligation imposed by applicable legislation. Thus, Eisleker Haus Sàrl will retain:
A maximum of 3 years from the end of the commercial relationship for data processed for commercial prospecting purposes, marketing actions, and/or promotion of Eisleker Haus Sàrl and its partners' offers
A maximum of 10 years from the end of the commercial relationship for data related to contractual aspects (contracts, warranties, complaints, recovery & litigation, etc.) or accounting (invoices, order forms, delivery notes, etc.)
 
Protection of your Personal Data
Eisleker Haus Sàrl implements appropriate and reasonable security measures regarding their processing risks to protect your personal data against destruction, loss, alteration, disclosure, or unauthorized access, and any other form of unlawful processing.
All employees and subcontractors of Eisleker Haus Sàrl who have access to your personal data as part of their missions are bound by strict professional confidentiality. They only access data necessary to fulfill their tasks and are regularly sensitized or trained in compliance and security rules applicable to your personal data.
 
Your Rights
Insofar as Eisleker Haus Sàrl processes your personal data, you have, at any time and within the limits set by law, the following rights:
Access your personal data (to know what data has been collected and processed and to obtain a copy), request correction if inaccurate or incomplete, or deletion if obsolete;
Oppose the processing of your data for legitimate reasons (particularly for commercial prospecting purposes);
If the prerequisites are met, request the limitation of the processing of your data or their definitive erasure (right to be forgotten);
Request to receive a copy of the personal data you provided to Eisleker Haus Sàrl in a structured format (portability), unless this right infringes on the rights and freedoms of others;
Request not to be subject to a decision based exclusively on automated processing, including profiling, when this decision produces legal effects concerning you or significantly affecting you similarly. You can also request information on the logic behind this processing, challenge it, and request that it be reviewed by a natural person.
Withdraw your consent at any time for treatments based on this consent.
 
You can exercise any of these rights free of charge by contacting us:
by email at: eislekerhaus@gmail.com
or by postal mail to:  26, an d'Klaus L-9956 Hachiville  
To satisfy your request and to avoid identity theft, a double-sided copy of a valid identity document must be attached to your mail.
Eisleker Haus Sàrl commits to responding within one month of receiving your duly completed request.
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You can also lodge a complaint with the National Commission for Data Protection (CNPD) via their website: www.cnpd.lu